abcya Platform Privacy Notice

What data we collect on abcya

We collect your email address, password, and basic account details when you sign up. Before your first deposit, we collect your ID number and date of birth for identity verification. We also collect information about your deposits, withdrawals, and wagers—including payment method, amount, date, and outcome. This information is necessary to operate our platform, process your transactions, and settle your wagers fairly.

When you use abcya, we collect technical information about your device and connection—including your IP address, browser type, and pages visited. We use this information to detect fraud, prevent unauthorized access, and improve our platform's performance. We do not collect this information to track you across other websites or services.

How we use your data on abcya

We use your email and password to authenticate your account and let you log in. We use your ID number and date of birth to verify your identity and prevent fraud. We use your payment information to process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We use your wager history to settle outcomes fairly and respond to disputes.

We use technical information (IP address, browser type) to detect suspicious activity, prevent unauthorized access, and improve our platform. We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your data to third parties or use it for purposes unrelated to operating abcya.

Third-party processors and data sharing

We share your payment information with payment processors to complete deposits and withdrawals. These processors include the banks and e-wallet providers behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment. We share only the information necessary to process your transaction—your name, account number, and transaction amount. We do not share your password or full ID number with payment processors.

We may share your data with law enforcement or regulatory authorities if required by law. We do not share your data with third parties for any other purpose. Our servers may sit outside your jurisdiction, which means your data may be processed in countries with different data protection laws. By using abcya, you consent to this cross-border data transfer.

Data retention and deletion

We retain your account data for as long as your account is active. If you close your account, we retain your transaction history for a minimum of five years to comply with financial regulations and respond to disputes. After this period, we delete your personal information unless we are required by law to retain it longer.

You can request deletion of your account and associated data by contacting our support team. We will close your account and delete your personal information within 30 days, except where we are required by law to retain it. Your transaction history may be retained longer for regulatory compliance.

Cookies and tracking technologies

We use cookies to remember your login session and preferences. These cookies are stored on your device and allow you to stay logged in without re-entering your password each time. We do not use cookies to track you across other websites or services. You can disable cookies in your browser settings, but this may affect your ability to use abcya.

We do not use third-party tracking pixels, beacons, or analytics services that track your behavior across the internet. We use only first-party cookies necessary to operate our platform. If you have questions about our cookie practices, contact our support team.

Security and data protection

We encrypt all sensitive data—including passwords, ID numbers, and payment information—using industry-standard encryption protocols. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests to identify and fix vulnerabilities. We do not guarantee absolute security, but we undertake to protect your data using reasonable security practices.

If we discover a data breach or unauthorized access to your account, we notify you immediately and take steps to mitigate the damage. We do not store your full payment card details; we store only the last four digits and payment method type. Your full card details are processed directly by your bank or e-wallet provider.

Your privacy rights on abcya

You have the right to access your personal data and request a copy of all information we hold about you. You have the right to correct inaccurate data—for example, if your email address or phone number changes. You have the right to request deletion of your data, subject to legal retention requirements. You have the right to object to certain uses of your data, such as marketing communications.

To exercise any of these rights, contact our support team with your account details and a description of your request. We respond to all requests within 30 days. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

Contact and support

If you have questions about our privacy practices, how we use your data, or how to exercise your privacy rights, contact our support team through your account dashboard. We respond to privacy inquiries within 24-48 hours. You can also consult our Terms page for information about account management and data handling.

Our privacy notice may change periodically to reflect updates to our practices or applicable law. We notify you of material changes by email or through your account dashboard. Your continued use of abcya after a change constitutes acceptance of the updated notice.

Summary

We collect personal information on abcya only to operate our platform, process your transactions, and settle your wagers. We encrypt all sensitive data and do not sell your information to third parties. We share payment information only with payment processors necessary to complete your deposits and withdrawals via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

You have the right to access, correct, or delete your data. You can exercise these rights by contacting our support team. Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. All services on abcya are available only where local law permits; you are responsible for verifying compliance with your jurisdiction's applicable regulations.

For more information about our privacy practices or to exercise your privacy rights, contact our support team through your account dashboard or consult our Legal Notice